Quantcast
Channel: ServiceNow Community - Incident Management
Viewing all articles
Browse latest Browse all 165

Need help with Attachment validation

$
0
0

Hi guys.
I was asked to implement a attachment validation when a certain type of incident is created.
The incident type is just based on a certain category/subcategory which is easy enough.

Basically it needs to make sure that a file is attached before the incident is submitted/created.
I have been playing with "g_scratchpad.hasAttachments" which grabs it's info from a "Display Business Rule" that I created. This works fine for
detecting if a existing incident has an attachment but I need the validation to be done prior to the incident being submitted.

read more


Viewing all articles
Browse latest Browse all 165

Trending Articles